Domestic Shipping
● Shipping Companies
○ Our domestic orders are handled by several reliable shipping companies: USPS (United States Postal Service)
○ UPS (United Parcel Service)
○ FedEx (FedEx)
● Shipping Time
○ Standard Shipping: Orders are typically processed and shipped within 2 business days. Estimated delivery time is 3-7 business days.
● Shipping Costs
Shipping costs vary depending on order weight and destination. The system will automatically calculate and display the relevant costs at checkout.
Shipping Confirmation
After your order is shipped, we will send a confirmation via email, including the tracking number and shipping company information. You can use the tracking number to view the order status in real time on the logistics company’s website.
Damage and Loss
We are responsible for ensuring the safety of your goods during transit. If you receive damaged goods in transit or do not receive your goods within the estimated delivery time, please contact our customer service team immediately. We will assist you with damage claims or resend the goods.
Address Information
Please be sure to provide accurate delivery address information, including the recipient’s name, contact number, detailed address, and postal code. We are not responsible for any delays or losses caused by incorrect or incomplete addresses.